FAQ

  • What is CloudShares.net?

    CloudShares.net is a file hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools.
    With CloudShares.net you can host files, images, videos, audio, etc and have it available to you no matter where you are on any device.

  • Why should I use CloudShares.net?

    Whenever you need to send a file that is too large for e-mail, CloudShares.net can help. If you need secure remote storage capacity for off-site backups, CloudShares.net offers solutions for you. If you want to access personal data from a variety of computers and don't want to carry around a USB stick, CloudShares.net is a perfect way of doing so.

  • How can I easily share files with friends and family?

    Sharing files with people is very easy to do. There are two easy methods for sharing files with friends and family. First way can be done by initially uploading a file. Soon as the file has completed uploading to our servers it will present you with a number of links that can be shared with friends and family. Another easy way is by clicking on “My Files” at the top of the page (after you are logged into your account) then selecting which files you want to share and clicking on “Export Selected”. You will now see some links that can be sent to friends and family to share the files you selected.


  • How do I upload and share large files?

    Cloudshares.net gives you the ability to share very large files automatically to your friends or business clients. After you are logged in click on “Upload Files” then “Upload” and select your file for upload. Click on “Show Advanced Options” and enter in your recipiients email. You also have the option to password protect the file if you want.

  • How can I share files via links?

    When viewing the list of files under your account, simply select the one you wish to share and click “Export Selected”. This creates a link (unique URL) that you can embed in a document, webpage or email. When the link is clicked, the file is offered to who clicked the link.

  • How can I share folders via links?

    When viewing the list of folders in your account “My Files", simply select the folder you want to share. You can create a new folder if you want as well by typing in a name and selecting “Create New Folder”. Once you click on the folder you want to share you will see something that says “Public Link” right click on this and save the link. This link can be shared with anyone. Note: the files you have “Published” in your account will be visible to others.

  • How do I upload multiple files?

    Cloudshares.net is designed to handle many files at the same time. For multiple uploads, simply click on “Upload Files” and drag and drop multiple files onto the screen for upload. For thousands of files and very large uploads we offer a very easy to use FTP option for our Premium users. FTP offers our users lightning fast uploads that go automatically to your account!

  • Can I use FTP to upload many large files?

    Most files can be uploaded to the Cloudshares.net file servers using the built-in, browser-based uploader - however for very large files and many many files FTP is the best method. Our FTP service provides lightning fast connections to your account. To use FTP you can use any industry standard FTP client and for the server type in cloudshares.net and for the username and password you can use your user account and password from cloudshares.net. Once the files are uploaded we have a service that will put all your files into your account automatically for you.


  • Can I search for files other people uploaded?

    No, because not everyone wishes to share the files they upload with everyone else. This way CloudShares.net can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.

  • What kind of files can be uploaded?

    All kinds: from party photos to your most important document. The only restrictions are for pornography, nudity, sexual images and any kind offensive material, and, of course, copyrighted material.
    Please refer to our TOS for more info on CloudShares.net terms of service.

  • How to delete a file I uploaded?

    To delete a file you uploaded you can use the "Delete Link" that was provided to you after the upload proccess or login to your account select "My files" and delete the file from there.
    For free unregistered users that have lost their removal code you can simply wait until the file expires so it will be automatically removed from our site.

  • Can I earn money from referals?

    All registered accounts can earn money by their affiliate link! You will find your affiliate link under your accounts page (My Account). 10% of all money earned from anyone purchasing new premium accounts through your link will be credited to your account. Also webmasters that have their site registered with us will receive 10% for any profits coming from your website! You can request payout at anytime. Note: Utilize our banners (link at the bottom of the page) to link one of our banners with your affiliate link.

  • Can I hotlink the stuff I upload?

    No. Hotlinking is not allowed on any kind of files uploaded to our servers.

  • I still have questions, what should I do?

    If you still have questions regarding our services don't hesitate to contact us using our contact form.
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